Policy

Privacy Policy

Effective August 13, 2026

About This Policy

This Privacy Policy explains how MapMastery ("Services") collects, uses, discloses, and processes your personal data. By using our Services, you agree to this Privacy Policy.

What We Collect

Information you provide directly:

Account information: email address, alias (optional, no real name stored)
Student profile: alias (optional, no real name stored), grade level
MAP Growth reports (permanently deleted within 24 hours after analysis)
Writing samples (permanently deleted within 24 hours after analysis)
DIBELS reports (permanently deleted within 24 hours after analysis)
Payment information (processed by Stripe, not stored by us)
Customer support communications

Information collected automatically:

Device and browser information
IP address and approximate location
Usage data: pages visited, features used, timestamps
Error and performance logs
Cookies and similar technologies (see our Cookie Policy)

How We Use Your Data

We use your personal data for the following purposes:

To provide and maintain the Services
To generate AI-powered learning analysis reports
To process payments
To send account-related communications
To improve the Services and conduct research
To prevent fraud and ensure security
To comply with legal obligations

Data Use (Analysis Engine Improvement)

AI-generated analysis reports do not contain directly identifiable personal information such as students' real names. In accordance with Article 28-2 of the Korean Personal Information Protection Act, we may use pseudonymized analysis data for statistical and scientific-research purposes (refining our analysis engine — better judgment criteria and analysis quality). Re-identification of pseudonymized data is prohibited, and we retain no additional information that could re-identify anyone. We do not use your data to train AI models.

Student Data & Children's Privacy

MapMastery is designed for parents and guardians managing their children's educational data. We take the privacy of minors very seriously.

Accounts must be created by a parent or guardian aged 18 or older
Real names of parents and students are not stored. Aliases are optional
Grade level is stored to provide accurate analysis
MAP Growth reports, writing samples, and DIBELS reports are permanently deleted within 24 hours after analysis
AI-generated reports are stored securely and accessible only to the account holder
Parents and guardians may delete student profiles and associated data directly from the dashboard. Deletion is processed immediately and cannot be undone
If you become aware that a child under 18 has submitted personal data without parental consent, please contact privacy@mapmastery.co and we will take immediate action

How We Share Your Data

We do not sell your personal data. We may share data only in the following cases:

AI service providers: OpenAI, Anthropic, Google (for report generation - data processing only)
Infrastructure providers: Cloudflare (hosting, storage, security)
Payment processors: Stripe (payment processing)
Email providers: Resend (transactional emails)
Legal authorities: When required by law or to protect rights and safety

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

Data Retention

Data	Retention Period
Account information (email, alias)	Until account deletion
Student profiles (alias, grade level)	Until deleted by user
MAP Growth report originals	Permanently deleted within 24 hours after analysis
Writing sample originals	Permanently deleted within 24 hours after analysis
DIBELS report originals	Permanently deleted within 24 hours after analysis
AI-generated analysis reports (MAP Test/Writing/DIBELS)	Retained while account is active
Payment records	7 years (Hong Kong law)
Dormant accounts (24 months of inactivity)	Account and stored reports permanently deleted after a 30-day advance email notice
System logs	12 months

Data handling on account deletion: When you delete your account, your account information (email, login credentials), child aliases, and generated report content are all deleted. For service-quality purposes (analysis-engine calibration), pseudonymized statistical values (scores, grade levels, goal-area performance ratings, growth-pattern classifications) may be retained for statistical and scientific-research purposes under Article 28-2 of the Korean Personal Information Protection Act, with all linkage to the account (any re-identifying information) removed. Retained data never includes names, aliases, email addresses, or any free-form text.

Dormant accounts: Accounts with no login for 24 months or more are considered dormant. We send an advance notice to your registered email 30 days before deletion, and logging in before that date cancels the deletion. When a dormant account is deleted, the account information, student profiles, and stored analysis reports are permanently removed and cannot be recovered. Payment records are retained separately for 7 years as required by law.

Your Rights

Depending on where you live, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request transfer of your data
Objection: Object to certain types of processing
Withdrawal of consent: Withdraw consent at any time

Please refer to the contact information below to exercise your rights.

Data Security

We implement the following technical and organizational security measures:

Encryption of data in transit and at rest
Access controls and authentication
Regular security monitoring
Row-level security (RLS) for database access
Secure file storage via Cloudflare R2

International Data Transfers

Bailog Private Limited is a Hong Kong company. Our servers are located in Singapore (Cloudflare). Your data may be processed in:

Singapore (primary servers)
United States (AI processing via OpenAI, Anthropic and Google)
Other countries where our service providers operate

We ensure appropriate safeguards are in place for all international data transfers.

Regional Supplemental Disclosures

For all rights requests and inquiries in this section, please contact privacy@mapmastery.co.

Hong Kong (Personal Data (Privacy) Ordinance, PDPO Cap. 486)

This supplemental disclosure applies to residents of Hong Kong. In case of conflict with our Privacy Policy, this disclosure shall prevail.

We comply with the six Data Protection Principles under the Personal Data (Privacy) Ordinance (Cap. 486). You have the following rights:

Right to access personal data held by us
Right to correct inaccurate personal data
Right to be informed of the purpose of data collection
Right to opt out of use of personal data for direct marketing

We will respond to your request within 40 days of receipt.

Singapore (Personal Data Protection Act, PDPA 2012)

This supplemental disclosure applies to residents of Singapore. In case of conflict with our Privacy Policy, this disclosure shall prevail.

We comply with the Personal Data Protection Act 2012 and its 2021 amendments. You have the following rights:

Right to access personal data held by us
Right to correct inaccurate or incomplete personal data
Right to withdraw consent for collection, use, or disclosure of personal data (except where required by law)
Right to data portability

Withdrawal of consent may restrict access to certain features of the Service.

International Data Transfers: Your personal data may be transferred outside Singapore (to the United States, Hong Kong, etc.). We ensure appropriate safeguards are in place.

Republic of Korea (Personal Information Protection Act, PIPA)

This supplemental disclosure applies to residents of the Republic of Korea. In case of conflict with our Privacy Policy, this disclosure shall prevail.

Purpose of collection and use:

Service provision and contract fulfillment
Member management and identity verification
Service improvement and new service development
Legal obligation compliance

Personal information collected:

Required: email address
Optional: alias (nickname)

Third-party provision:

We do not provide personal information to third parties in principle. Exceptions are as follows:

AI processing: OpenAI, Anthropic, Google (for report generation only)
Payment processing: Stripe
Email delivery: Resend
Infrastructure: Cloudflare

Your rights:

You may exercise the following rights at any time:

Right to access personal information
Right to correct personal information
Right to delete personal information
Right to suspend processing of personal information
Right to object to automated processing

Cross-border transfers:

Destination	Recipient	Purpose	Retention
United States	OpenAI, Anthropic, Google	AI analysis	Transiently used for analysis; retention per each provider's own policy
United States	Stripe	Payment processing	7 years
United States/Europe	Cloudflare	Infrastructure	Until account deletion
United States	Resend	Email delivery	Deleted immediately after sending

We will respond within 10 days of receipt. You may file a complaint with the Personal Information Protection Commission (privacy.go.kr) or the Personal Information Infringement Report Center (118).

China (Personal Information Protection Law, PIPL)

This supplemental disclosure applies to residents of China. In case of conflict with our Privacy Policy, this disclosure shall prevail.

We comply with China's Personal Information Protection Law (PIPL). You have the following rights:

Right to access and obtain a copy of your personal information
Right to correct and supplement your personal information
Right to delete your personal information (except where legally required to retain)
Right to transfer your personal information
Right to explanation and objection regarding automated decision-making
Right to withdraw consent for processing

Cross-border transfers: Your personal data may be transferred outside China (to Singapore, the United States, and Hong Kong) for service provision. We implement appropriate safeguards as required by PIPL.

Malaysia (Personal Data Protection Act, PDPA 2010)

This supplemental disclosure applies to residents of Malaysia. In case of conflict with our Privacy Policy, this disclosure shall prevail.

We comply with Malaysia's Personal Data Protection Act 2010. You have the following rights:

Right to access personal data held by us
Right to correct inaccurate or incomplete personal data
Right to withdraw consent for processing
Right to opt out of use of personal data for direct marketing

By using our Services, you consent to the collection and processing of your personal data in accordance with this Policy. Withdrawal of consent may restrict access to certain features of the Service.

California, United States (CCPA/CPRA)

This supplemental disclosure applies to residents of California. In case of conflict with our Privacy Policy, this disclosure shall prevail.

Categories of personal information collected:

Identifiers: email address, IP address
Internet activity information: service usage records
Education-related information: AI-generated learning analysis reports

Your rights:

Right to know what personal information is collected and for what purpose
Right to request a copy of your personal information (twice per year)
Right to delete your personal information
Right to opt out of sale or sharing of personal information (we do not sell personal information)
Right to limit use of sensitive personal information
Right to non-discrimination for exercising privacy rights

We will respond within 45 days of receipt.

European Union / EEA (GDPR)

This supplemental disclosure applies to residents of the EU/EEA. In case of conflict with our Privacy Policy, this disclosure shall prevail.

Legal bases for processing:

Contract performance: service provision, payment processing
Legitimate interests: service improvement, security, fraud prevention
Consent: marketing communications (separate consent required)
Legal obligation: retention of payment records

Your rights:

Right of access
Right to rectification
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to data portability
Right to object
Right not to be subject to automated decision-making and profiling
Right to withdraw consent

International Data Transfers: Your personal data may be transferred outside the EEA. We rely on Standard Contractual Clauses (SCCs) and other appropriate safeguards for such transfers.

You have the right to lodge a complaint with the data protection supervisory authority in your country of residence. A full list of EU supervisory authorities is available at edpb.europa.eu.

We will respond within 30 days of receipt.

Cookies

We use cookies and similar technologies. For details, please see our Cookie Policy.

Changes to This Policy

This Privacy Policy may be updated from time to time. We will notify you of material changes via email or in-app notice and update the effective date at the top of this page.

Contact

For questions about privacy or to exercise your rights, please contact us at privacy@mapmastery.co.